Shipping policy

🚚 Free Worldwide Shipping
Whether you're ordering from the U.S., UK, Europe, Australia, or anywhere else, shipping is on us.

We offer free standard international shipping on all orders — no minimum purchase required.

Estimated delivery times:

United States: 5–10 business days

UK, Europe & Australia: 7–14 business days

Rest of the world: 10–20 business days (depending on location)

Processing Time: 1–2 business days

Note: Tracking information for international shipments may take a few days to update, especially while in transit or awaiting customs clearance.

📍 Shipping Address Guidelines
To ensure successful delivery, please provide a complete and accurate address at checkout.

P.O. Boxes are accepted, although some items may require a physical address or signature.

Deliveries to military bases or high-security locations may not be possible.

If your package is returned due to an incomplete or incorrect address, reshipping costs will be your responsibility.

❓ Lost or Missing Packages
If your tracking number shows the package as delivered but you haven’t received it, please:

Check your mailbox, porch, garage, or nearby areas

Ask household members or neighbors

Verify that the address on your order was correct

If more than 10 business days pass after the last tracking update and the package hasn’t arrived, contact the courier using your tracking number. If the issue remains unresolved, feel free to reach out to us at info@primecaseszone.com — we’re here to help.

If your package is confirmed lost by the courier, we’ll offer a free replacement or full refund.

ℹ️ Contact Us
Have questions about your shipment? Contact our friendly customer support team:

Email: info@primecaseszone.com
Phone: (909) 233-6643
Contact Form: https://primecaseszone.com/pages/contact
Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (PST)

Business Name: Classy Couture LLC
Address: 30 North Gould Street, Suite 4000, Sheridan, Wyoming 82801, United States
Company Number: 61-2177343